Jack’s Discount Drugs
Hosted Communications and Integrated IVR Systems give independent pharmacies a competitive advantage.
Jack’s Discount Drugs (Midland City), a locally-owned and operated pharmacy, in Midland City, Alabama, USA, utilizes Medtel Communications’ hosted solution, M-Cloud PBX, as their voice communications platform. M-Cloud is the Medtel brand name for Amiba Cloud.
M-Cloud seamlessly interfaces with voiceTech’s Fusion, a cloud-based IVR system. With a commitment to patient care and health as their number one priority, having a feature-rich and reliable communication system is a great benefit to Jack’s Discount Drugs.
Bill Dixon, owner of Jack’s Drugs, said “Connecting Medtel’s M-Cloud PBX hosted phone system was painless. We have five of their Executive Phones installed and are currently saving $650-$700 per month, using this new technology. Medtel worked behind the scenes with voiceTech to interface with Fusion and the system works great! Since the installation we have been able to focus our time and, most importantly, our commitment to our patients.“ We fill over 700 prescriptions per week and telecommunications automation is key to our success”.
“The future of telecommunications technology that Medtel Communications and voiceTech installed at Jack’s Discount Drugs provides an excellent example of the features, advantages and benefits of a reliable hosted communication network.”