Vision 360
Vision 360 empowers MSPs with end-to-end control, from quoting to revenue generation, all while maintaining your brand identity on a Global UC platform. This allows you to focus on your primary business: serving your customers. .
Vision 360 White Label Intelligent Communications for MSPs
Quote
See all current quotes at a glance in the portal. Craft a professional, branded offer by selecting from a pre-populated service catalog.
Effortlessly add items, prices, and quantities from dropdown options. Simply select the customer, review, and create the quote.
Activate
Launch services instantly. Create new customers and acitate their service in seconds.
Provision Yealink and Polycom phones remotely. Edit standard templates to match your client requirements exactly.
The smartphone apps are designed for self-service download and activation by the end users.
Billing and Tax automation
Simplify your billing with our automated system. It manages subscriptions, long distance, VoIP taxes, invoices, email alerts, non-payment suspensions, and credit card payments effortlessly.
Ticketing
Ensure efficient handling of customer support requests with our advanced ticketing platform." Offer your customers access to the integrated ticketing platform, which streamlines issue reporting and prioritization for faster resolution.
All open tickets are transparently displayed on the portal.
Easy to use
Everything is designed for ease of use, featuring intuitive interfaces for administrative tasks, customer portals, mobile apps, web and desktop phones, and messaging portals.
Flexible and scalable
Add or remove or reallocate customers and users on customers' systems at any time, day or night. Apply different functionality as the needs of the organisation change. Bug fixes and software maintenance are carried out for you automatically and are covered by the monthly fee.
Save time and money
The whole eco system, including the communications server, can be established and configured rapidly. You add your branding and logos in minutes.
Cloud PBX
Complete communications package for any busines from start-up and medium sized business to small enterprise, with full enterprise features and five nines reliability.
Contact Center
Queues with load balancing and automated attendants for voice; queues for customer messaging; supervisor wall boards; analytics and reports by agent and by queue. Use AI for sentiment analysis and agent assist.
Video collaboration
Leverage the ubiquitous in-company infrastructure of broadband and internet access using Chrome, Firefox or Edge browsers to the full, to enable video collaboration in a couple of clicks. Participants outside the company infrastructure can be included. There are no applications to install.
Smartphone apps
Extensive system phone functionality is available on the Softphone applications, on smart phones and on browser-based WebPhones, that can be registered to the Amiba Cloud platform.
What you get
• Cloud phone system
• Omnichannel contact center
• Business SMS
• Social media integrations
• Path to AI via Chat GPT
• Virtual Fax
• Video Collaboration
• Voice API
• Microsoft Teams Connector
• CRM integrations
• QoS Monitor
• Mobile Softphones
• Desktop webphones
• Quoting and Billing Tool
• Tax automation