Vision 360
Vision 360 gives MSPs complete control from quote to revenue, using your own branding on the most powerful UC platform on the planet. So that you can get on with your core business of looking after your customers.
Vision 360 White Label Intelligent Communications for MSPs
Quote
The portal gives an overview of all open offers. Select from a prepopulated services menu to send a clear, professional offer on your own branded notepaper.
Add all items required and the associated pricing and quantities from drop down menus. Select the customer, review and create the offer.
Activate
Launch services instantly. Create new customers and acitate their service in seconds.
Provision Yealink and Polycom phones remotely. Edit standard templates to match your client requirements exactly.
The smartphone apps are designed for self-service download and activation by the end users.
Billing and Tax automation
Automatically bill the customer once the service is up and running..
The invoice is created automatically from the information in the quote. The notification and udue dates are highlighted for ease of management.
Support
Give your customers access to the integrated ticketing system, so you can better prioritize and action all issues that arise in the field.
All open tickets are clearly visible on the portal.
Easy to use
Intuitive interfaces across everything from the administrative paperwork to the customer portals: smart phone apps, web portals, web phones, desk-top phones and Customer Messaging portals.
Flexible and scalable
Add or remove or reallocate customers and users on customers' systems at any time, day or night. Apply different functionality as the needs of the organisation change. Bug fixes and software maintenance are carried out for you automatically and are covered by the monthly fee.
Save time and money
The whole eco system, including the communications server, can be established and configured rapidly. You add your branding and logos in minutes.
Cloud PBX
Complete communications package for any busines from start-up and medium sized business to small enterprise, with full enterprise features and five nines reliability.
Contact Center
Queues with load balancing and automated attendants for voice; queues for customer messaging; supervisor wall boards; analytics and reports by agent and by queue. Use AI for sentiment analysis and agent assist.
Video collaboration
Leverage the ubiquitous in-company infrastructure of broadband and internet access using Chrome, Firefox or Edge browsers to the full, to enable video collaboration in a couple of clicks. Participants outside the company infrastructure can be included. There are no applications to install.
Smartphone
apps
Extensive system phone functionality is available on the Softphone applications, on smart phones and on browser-based WebPhones, that can be registered to the Amiba Cloud platform.
What you get
• Cloud phone system
• Omnichannel contact center
• Business SMS
• Social media integrations
• Path to AI via Chat GPT
• Virtual Fax
• Video Collaboration
• Voice API
• Microsoft Teams Connector
• CRM integrations
• QoS Monitor
• Mobile Softphones
• Desktop webphones
• Quoting and Billing Tool
• Tax automation